Don't be left Wondering
Answers to Common Questions
A collection of helpful answers about working with Kim, what to expect, and how to prepare for your consultation.
Clinical Depth. Traditional Wisdom. Whole-Person Care.
A Grounded, Evidence-Informed Approach to Restoring Health from the Inside Out.
What can I expect in my first consultation?
A gentle, guided introduction to your healing journey.
Your initial consultation is a time for Kim to listen and understand your health story in depth. Together, you’ll explore your physical, emotional, and energetic wellbeing, and identify the areas that need balance and support. From there, Kim creates a tailored plan using herbal medicine, lifestyle guidance, and education.
How long are consultations?
Sessions are designed to give space for deeper understanding.
Typically, initial consultations run for 75 minutes, with follow-up sessions around 45
Minutes. Each appointment allows time to discuss your progress, adjust remedies if needed, and explore any changes in your wellbeing.
What should I bring to my appointment?
Helpful information to bring along.
If possible, please bring any recent test results, a list of current medications or supplements, and notes about your main health concerns. Kim encourages clients to come with curiosity – ready to reflect and explore what’s been happening in their body and mind.
Do you offer online consultations?
Making holistic care accessible in the future.
Kim offers in-person consultations at his Warragul clinic and online consultation. ….
However, some upcoming group programs and learning experiences will include online options – allowing clients from outside the area to engage with his work from wherever they are.
How do I book an appointment?
Booking made simple.
You can book your appointment directly through Kim’s secure online booking system, or get in touch via phone or email if you would prefer personal assistance.
All consultations are by appointment only and held at Kim’s Warragul clinic in a calm, supportive environment.
What payment methods do you accept?
Easy, secure payment options.
Accepted payment methods include direct debit, credit/debit cards, PayPal and Stripe for online payments, with EFTPOs available for in-person transactions. All transactions are processed safely through trusted payment systems.
If you have specific payment preferences, Kim is happy to discuss them prior to your session.
Can I purchase herbal products without a consultation?
Everyday care made simple and accessible.
Yes. Kim’s online shop offers a growing range of ready-made herbal creations, natural remedies, and digital resources that can be purchased without a consultation. For personalised herbal prescriptions, however, a one-to-one consultation is still required to ensure your remedy is safe, effective, and tailored to your individual needs.
What’s your cancellation policy?
Respecting both your time and ours.
Kim understands that unexpected things can arise. If you need to reschedule or cancel, please provide at least 24 hours’ notice so the space can be offered to another client. Cancellations made with less notice may incur a fee.