Website Terms and Conditions

Clear, respectful guidelines for using this website

Effective Date: 17/04/2026

This website is operated by Warragul Naturopathy – Holistic Wellness (“we”, “us”, or “our”). By accessing or using our website www.holisticwellness.net.au, you agree to comply with these Terms and Conditions.

If you do not agree with these terms, please refrain from using the site.

Our intention is to provide a trustworthy and informative space where clients and visitors can learn about natural health and Kim’s holistic approach to wellbeing.

 

1. Services

Naturopathic care, education, and herbal wisdom

This website provides information about our services, including but not limited to naturopathic consultations, herbal medicine formulation, group coaching programs, educational courses, and digital resources related to natural health and wellness.

All services are subject to availability and may vary from time to time.

 

2. Bookings and Appointments

Respecting time and ensuring clarity in communication

Appointments can be made by email, phone, or via the online enquiry form on this website.

When making a booking, you agree to provide accurate and complete information.

Cancellation Policy:
We kindly request at least 24 hours’ notice to reschedule or cancel an appointment.

Cancellations made within this period or missed appointments may incur a fee equal to the full consultation fee.

We understand that unexpected circumstances may arise and will always approach rescheduling requests with understanding and fairness.

 

3. Payment

Simple and secure payment options

Payment is required at the time of service unless otherwise arranged.

Accepted payment methods include direct debit, credit/debit cards, PayPal and Stripe for online payments, with EFTPOs available for in-person transactions.

All prices are listed in AUD and include GST where applicable.

For group programs, workshops, or online offerings, specific payment details and refund policies will be provided at the time of registration.

 

4. Health Disclaimer

Guidance, not medical diagnosis

The information on this website is for general educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

While Kim is a qualified naturopath and herbalist, visitors are encouraged to seek appropriate medical care from a healthcare provider regarding any specific health concerns or conditions.

 

5. Intellectual Property

Respecting the integrity of original work

All content on this website – including text, images, logos, and other materials – is the property of Warragul Naturopathy – Holistic Wellness or its licensors, and is protected under Australian copyright and trademark law.

You may not reproduce, distribute, modify, or use any content without prior written permission. This ensures that the integrity and authenticity of Kim’s work are upheld.

 

6. User Conduct

Using this website respectfully and responsibly

By using this website, you agree not to:

  1. Use the site for unlawful or harmful purposes. 
  2. Post, share, or transmit any material that is offensive or infringes upon the rights of others. 
  3. Attempt to gain unauthorised access to the website or its systems. 

This website is intended to be a safe, positive, and respectful environment for learning and connection.

 

7. Third-Party Links

Links provided for learning and convenience

Our website may include links to third-party websites, tools, or resources.

These are provided to enhance your learning experience, but we are not responsible for the accuracy, privacy practices, or content of those external sites.

We recommend reviewing their terms and privacy policies before engaging with them.

 

8. Limitation of Liability

Responsibility and reasonable boundaries

To the maximum extent permitted by law, Warragul Naturopathy – Holistic Wellness and its representatives are not liable for any loss, damage, or injury resulting from the use of this website or participation in our services – including indirect or consequential losses.

By engaging with our services or website, you accept personal responsibility for your health decisions and wellbeing.

 

9. Indemnity

Upholding mutual trust and accountability

You agree to indemnify and hold harmless Warragul Naturopathy – Holistic Wellness, its employees, contractors, and affiliates from any claims, liabilities, or expenses arising from your use of this website or breach of these Terms and Conditions.

 

10. Changes to These Terms

Keeping information current

We may update these Terms and Conditions from time to time to reflect new practices or legal requirements.

The most recent version will always be available on this website with the effective date clearly noted.

 

11. Governing Law

Guided by Australian law

These terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of the courts of that state.

 

12. Contact Us

We’re here to help

For any questions about these Terms and Conditions, please contact:

Warragul Naturopathy – Holistic Wellness
Email: info@holisticwellness.net.au
Phone: 0428 096 828
Address: 18 Gladstone Street, Warragul, VIC, 3820